ELECTRICIAN'S
SUCCESS STORY

A Trades ai case study

Challenge

A local Electrician struggled to manage high volumes of service inquiries, quote requests, and scheduling calls while their electricians were busy on jobs.

Solution

AI Customer Support

The business implemented an AI Support Team to handle customer inquiries and provide instant quotes, integrating it with their existing systems.

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Results

Achieved through instant response to inquiries and immediate quote provision, converting more leads into customers.

Eliminated missed opportunities by having AI handle calls while electricians were on jobs.

Optimised job scheduling by having AI manage booking coordination and client communications

Key Benefits

24/7 Support

Every customer receives immediate attention, even during peak times or after hours.

Instant Quotes

Standard electrical jobs quoted instantly based on pre-set pricing guidelines.

Client Focus

Electricians focus on technical work instead of phone calls and admin.

The business has revolutionised its service delivery model, setting new standards for trade service efficiency.

With customer service largely automated, electricians focus entirely on quality workmanship.

The AI continues to refine its understanding of pricing and job requirements, ensuring consistent growth while maintaining service quality.

Electrician's Perspective

★★★★★

The AI Support Team has completely transformed how we operate.

We're no longer missing calls while on jobs, and the instant quote system has dramatically increased our booking rate.

It's given us back the time to focus on what we do best - electrical work.

The system has paid for itself many times over.

Michael - Electrician

Paramatta, NSW

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